Effective Date: July 30, 2026

Welcome to Fresh Start Full Service Moving ("Company," "we," "our," or "us"). These Terms of Service ("Terms") govern your use of our website located at https://freshstartfullservicemoving.org, our services, and any communications you receive from us, including email, phone calls, and SMS text messages.

By accessing our website, requesting a quote, scheduling an appointment, or using our services, you agree to these Terms. If you do not agree, please do not use our website or services.

Agreement to Terms

By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.

If you do not agree with these Terms, you must discontinue use of our website and services.

Description of Services

Fresh Start Full Service Moving provides professional moving and storage services, including but not limited to:

Residential Moving

Commercial Moving

Local Moving

Long-Distance Moving

Packing Services

Unpacking Services

Loading and Unloading

Storage Solutions

Moving Estimates

Customer Support

We use GoHighLevel (GHL) as our customer relationship management (CRM) platform to manage customer inquiries, appointments, communications, forms, and automated workflows.

Communications

By submitting your information through our website, requesting a quote, scheduling an appointment, or otherwise contacting us, you consent to receive communications from Fresh Start Full Service Moving.

Communications may include:

Emails

Phone calls

Voicemail messages

Appointment reminders

Service notifications

SMS text messages (only with your consent)

Consent to receive SMS marketing messages is not a condition of purchasing our services.

User Responsibilities

You agree to:

Provide accurate and complete information.

Keep your contact information current.

Use our website only for lawful purposes.

Refrain from interfering with website functionality or security.

Not submit false, fraudulent, or misleading information.

You are responsible for ensuring that all moving information you provide is accurate.

Acceptable Use

You agree not to:

Use the website for unlawful purposes.

Attempt unauthorized access to our systems.

Upload malicious software or code.

Interfere with website performance.

Misrepresent your identity.

Violate any applicable laws or regulations.

We reserve the right to suspend or terminate access for violations of these Terms.

Payments & Billing

Quotes provided through our website are estimates and are subject to change based on the actual scope of work.

Payment terms, deposits, cancellation policies, and final pricing will be communicated before services are performed.

Failure to make required payments may result in delays or cancellation of scheduled services.

Text Messaging Program Terms

By opting into our SMS messaging program, you agree to receive text messages from Fresh Start Full Service Moving regarding your requested services.

These messages may include:

Quote follow-ups

Appointment confirmations

Appointment reminders

Moving updates

Customer service communications

Service notifications

Promotional offers (only if you have opted in)

Opt-Out

You can cancel the SMS service at any time. Just text "STOP" to +1 (661) 441-1107.

After you send the SMS message "STOP" to us, we will send you an SMS message confirming that you have been unsubscribed. After this, you will no longer receive SMS messages from us.

If you want to join again, simply sign up as you did the first time and we will begin sending SMS messages to you again.

HELP

If you are experiencing issues with the messaging program, reply HELP for more assistance or contact us directly at:

Email: [email protected]

Phone: +1 (661) 441-1107

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Message & Data Rates

As always, message and data rates may apply for any messages sent to you from us and to us from you.

Message Frequency

You will receive appointment-based and service-related messages, with promotional messages sent only when you have opted in. Message frequency varies depending on your interactions and scheduled services.

If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

Privacy Policy

If you have any questions regarding privacy, please read our Privacy Policy:

https://freshstartfullservicemoving.org/privacy-policy

Intellectual Property

All content on this website, including text, graphics, logos, images, designs, layouts, trademarks, and other materials, is the property of Fresh Start Full Service Moving or its licensors and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any website content without our prior written permission.

Disclaimers

Our website and services are provided on an "as available" and "as is" basis.

While we strive to provide accurate information, we do not guarantee that the website will always be available, error-free, or uninterrupted.

Quotes provided online are estimates and may change based on the final scope of work.

Limitation of Liability

To the fullest extent permitted by law, Fresh Start Full Service Moving shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our website or services.

Our total liability shall not exceed the amount paid by you for the services giving rise to the claim.

Indemnification

You agree to indemnify, defend, and hold harmless Fresh Start Full Service Moving, its owners, employees, contractors, affiliates, and service providers from any claims, damages, liabilities, losses, costs, or expenses arising from:

Your use of the website

Your violation of these Terms

Your violation of applicable law

Your misuse of our services

Termination

We reserve the right to suspend or terminate your access to our website or services at any time, without prior notice, if we believe you have violated these Terms or applicable law.

Termination does not affect any obligations that arose before termination.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles.

Any disputes arising from these Terms shall be resolved in the appropriate state or federal courts located in California.

Changes to These Terms

We may update these Terms of Service from time to time.

Any revisions will be posted on this page with an updated effective date.

Your continued use of our website or services after changes become effective constitutes your acceptance of the revised Terms.

Contact Information

Fresh Start Full Service Moving

Website: https://freshstartfullservicemoving.org

Email: [email protected]

Phone: +1 (661) 441-1107

Address:
3400 Cottage Way, Suite G2
Sacramento, CA 95825
United States

Last Updated: July 30, 2026