Fresh Start Full Service Moving ("Company," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit https://freshstartfullservicemoving.org, request our services, communicate with us, or interact with our website.

Information We Collect

We may collect the following types of information:

Personal Information

Full name

Email address

Phone number

Mailing or service address

Moving details and requested services

Appointment information

Any information you voluntarily provide through our forms, emails, phone calls, or SMS conversations

Automatically Collected Information

When you visit our website, we may automatically collect:

IP address

Browser type

Device information

Operating system

Pages viewed

Time spent on pages

Referral source

Cookies and similar tracking technologies

How We Collect Information

We collect information when you:

Submit a quote request

Schedule an appointment

Contact us by phone, email, SMS, or website forms

Subscribe to updates

Interact with our advertisements

Browse our website

Communicate with our customer service team

We also collect certain information automatically through cookies, analytics tools, and advertising technologies.

How We Use Your Information

We use your information to:

Provide moving and storage services

Respond to quote requests

Schedule appointments

Communicate regarding your move

Send appointment reminders

Deliver customer support

Improve our website and services

Process inquiries

Send service-related updates

Comply with legal obligations

Prevent fraud and unauthorized activity

With your consent, we may also send promotional emails or text messages regarding our services.

SMS & Communications

By voluntarily providing your mobile phone number and opting in through our website, quote forms, appointment scheduling, or other authorized methods, you consent to receive SMS text messages from Fresh Start Full Service Moving.

These messages may include:

Appointment confirmations

Appointment reminders

Moving updates

Customer support communications

Quote follow-ups

Service notifications

Promotional offers (only when you have opted in)

Message frequency may vary.

Message and data rates may apply.

Consent to receive SMS messages is not a condition of purchasing any goods or services.

You may opt out at any time by replying STOP to any text message.

For assistance, reply HELP or contact us at:

Email: [email protected]

Phone: +1 (661) 441-1107

Data Sharing Policy

We value your privacy and protect your personal information.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

Text messaging originator opt-in data and consent will not be shared with any third parties, except for aggregators and providers of the Text Message services necessary to deliver SMS communications.

No mobile information will be shared with third parties or affiliates for marketing/promotional purposes. Information sharing with subcontractors providing support services, such as customer service, website hosting, payment processing, and technology providers, is permitted only as necessary to perform those services. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We do not sell, rent, lease, or otherwise provide your personal information or SMS consent to any third party or affiliate for marketing purposes.

Your SMS consent remains confidential and is used solely to deliver the communications you have requested.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience.

These technologies may include:

Cookies

Google Analytics

Google Tag Manager

Meta Pixel

These tools help us understand website performance, improve user experience, and measure advertising effectiveness.

You may disable cookies through your browser settings, although some website features may not function properly.

Data Security Practices

We maintain reasonable administrative, technical, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Although no internet transmission or electronic storage method is completely secure, we take commercially reasonable steps to protect your information.

Data Retention

We retain your information only for as long as necessary to:

Provide our services

Maintain business records

Resolve disputes

Meet legal and regulatory obligations

Enforce our agreements

When information is no longer needed, it is securely deleted or anonymized where appropriate.

Third-Party Services

We use trusted third-party service providers to operate our business, including:

GoHighLevel (CRM, forms, automation, communications, appointment scheduling)

Twilio (SMS delivery)

Google Analytics

Google Tag Manager

Meta Pixel

Google Workspace

WordPress

GoHighLevel serves as our primary customer relationship management platform and data processor. It securely stores contact information, submitted forms, conversations, appointments, and automation workflows that help us communicate with customers through email, SMS, phone calls, and appointment scheduling.

These providers process information only to support our business operations and are contractually or legally required to protect your information.

Your Rights & Choices

Depending on your location and applicable law, you may have the right to:

Access your personal information

Correct inaccurate information

Request deletion of your information

Withdraw marketing consent

Request a copy of your information

Object to certain processing activities

To exercise your rights, please contact us using the information below.

Opt-Out Instructions

You may opt out of receiving:

SMS Messages

Reply STOP to any text message.

Email Marketing

Click the Unsubscribe link included in our marketing emails.

You may also contact us directly to update your communication preferences.

Children's Information

Our services are intended for individuals who are at least 18 years old.

We do not knowingly collect personal information from children under the age of 13. If we learn that such information has been collected, we will promptly delete it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, legal requirements, or technology.

Any revisions will be posted on this page with an updated effective date.

Your continued use of our website after changes become effective constitutes acceptance of the revised Privacy Policy.

Contact Information

Fresh Start Full Service Moving

Website: https://freshstartfullservicemoving.org

Email: [email protected]

Phone: +1 (661) 441-1107

Address:
3400 Cottage Way, Suite G2
Sacramento, CA 95825
United States

Last Updated: July 30, 2026